Virtual Tour FAQ

WHEN IS THE EVENT?

United Kingdom Virtual Premiere is Friday, November 27th, 2020 starting at 8:00pm

United Kingdom Virtual Encore is Thursday, December 17th, 2020 starting at 8:00pm

Ireland Virtual Premiere is Thursday, December 17th, 2020 starting at 8:00pm

HOW DO I WATCH THIS EVENT?

This event is an online, web-based, streaming event through the Adventure+ platform;  You will need a computer, tablet, or smartphone to access the web. Once you have purchased your ticket through Eventbrite and received email confirmation, you will then receive an email from Adventure+ with an invite to setup your account and access the "Future Retro" Event through the platform, as well as a host of other adventure film titles.

Adventure+ now also has the APP version for the United Kingdom available to download in the Apple & Play Store:

iOS/Apple TV

Android

This is the most recommended way to stream the Live show, as it will provide the most user-friendly approach

WHAT DO I GET WITH MY TICKET?

With your ticket purchase you receive access to join the virtual premiere through one device for your entire household! You will also receive access to re-watch the Premiere on-demand for a further 72hrs, a 90-day free trial to Adventure+, access to watch the last 3 Warren Miller Films, a 20% discount code from Helly Hansen (UK tickets only and must be redeemed before December 11th 2020) and opportunity to enter into the Prize-Draw

CAN I SHARE THIS WITH MY FAMILY?

Technically, sharing is not possible as the access code you receive will lock to the first device you use to log in to the actual event. However, you can "share" by watching together in the same room, with any size household!

HOW LONG WILL THE EVENT TAKE?

The length of the event including the pre-show, and intermission, is under two hours (approx 1hr and 50 mins)

CAN I CAST TO MY SMART TV OR STREAMING DEVICE?

Yes, in most cases. With an enormous amount of devices in the world, compatibility cannot be guaranteed for this event. 

Broadcast consistency: It is recommended that attendees use the following browsers and versions:
  • Chrome v81 and higher
  • Firefox v76 and higher
  • Safari v8 and higher
  • Edge v12 and higher

Most Smart TV’s and streaming devices will work to stream the film. Chromecast works best when casted from a computer, not a phone. Click here for more Chromecast info

As an alternative, try plugging a video cable (HDMI, etc.) directly from a computer to your TV

Make sure your Wi-Fi and Bluetooth services are on. If you are looking to cast to a Smart TV or streaming device ensure you are on the same Wi-Fi network as the device you are using to log in to the event. We highly encourage you to test casting before the event

APPLE/AIRPLAY

Once you open the film on your smartphone, computer, or tablet, maximize the screen size scroll over the film (or top menu bar) to look for the AirPlay or AirCast logo. The icon looks like a TV with a triangle symbol. If you don't see the AirPlay button, re-check that both devices are on the same Wi-Fi network.

Click the icon to find available devices. If your Smart TV or streaming device is set up correctly, you should see it listed as an available device. Click the device and you should be able to watch the film on the large screen.

ANDROID

Make sure your mobile phone or tablet is on the same Wi-Fi network as your Chromecast device. Open the Google Home app. Tap the device you want to cast your screen to. Tap Cast my screen.

Other quick tips and a few more helpful resources for casting are below. Always make sure your device is on and plugged into the tv and connected to the same Wi-Fi network as your device
“How to Cast: A Quick Start Guide”
“Cast Video To Your Android TV”

CAN I START THE FILM ANY TIME ON THE NIGHT OF THE EVENT? HOW LONG CAN I WATCH THE FILM WITH MY TICKET PURCHASE?

The event will be live streaming for 2 hours from the event start time. Upon conclusion of the live event, a recording of the event will appear as an On-Demand version for the next 72 hours through Adventure+. The On-Demand version can be paused, rewound, or fast forwarded.

IS IT POSSIBLE TO WATCH MORE THAN ONCE? CAN I PAUSE OR REWIND?

You can watch the film as many times as you’d like within the 72 hour window from the premiere time/date. The On-Demand version can be paused, rewound, or fast forwarded.

I’VE PURCHASED TICKETS. AM I ALREADY ENTERED INTO THE PRIZE-DRAW OR DO I NEED TO DO SOMETHING ELSE?

To be in with a chance to win one of our amazing prizes, you must visit our WIN page and fill in the form provided. The draw will be open for entry right up until Christmas Eve (December 24th 11:59pm 2020)